Scott McDonald helped establish our company years ago with a very simple philosophy. We strive to offer the very best in professional services that our trade has to offer.
Our success is attributed to offering affordable plumbing rates backed by honest, professional, dependable, friendly service. A warranty is provided with our work so you can rest assured that it is done right, but if you have any problems it will be taken care of with no unnecessary additional charges to you. We treat our customers like we were working for family by respecting them, their homes, and cleaning up after the work is complete. Our techs are licensed, background checked, and drug free. We love our home and are an integral part of the Shreveport / Bossier City Louisiana community and it's success.
Punctual. Professional. Friendly. Courteous.
These are only some of the attributes exhibited by Scott McDonald. Scott arrived at my house at approximately 3:45, and by 6:00, he had diagnosed the problem, provided me a clear explanation for the paperwork, and installed a new water heater. It was such a seamless process. I even left for a meeting, letting Scott have my house for the hour. He were extremely helpful, courteous, and are great ambassadors for his company. Thank you so much for your time.
Scott McDonald did an excellent job of communicating about the service & repairs needed and performed! An outstanding professional! Thank you
We were in desperate need of help. We hadn't had hot water for several days despite my husband's efforts to replace a broken ball valve water main shutoff. Scott McDonald came to our rescue and we will be forever grateful. Thank you and God Bless from the bottoms of our hearts.
I appreciated the time Scott McDonald took to explain the water heater issue. He showed me the part that needed to be replaced and took care of it. He wore covers over his shoes.
Long Run Plumbing was fantastic! Even the town inspector who came afterwards said what a wonderful job he does and that its always done the right way. I got their number from a friend, they were very accomodating to my wacky schedule, was reasonably priced, explained everything to me. they also made sure I was aware of all the tax credits and PSNC rebate offered for installing my tankless water heater. Recommend Long Run Plumbing very highly and have every intention of using him for all my plumbing needs from now on!!
I had a recurring leak in my sump pump for more than 6 months. Several companies had been out to fix the leap multiple times and had tried everything from new pipes, venting and even a new sump pump. Yesterday I finally called Long Run Plumbing . My service technician identified the problem immediately and took the time to carefully explain details to me so that I would understand. While the cost to repair it correctly was more than I wanted to pay, it was less than what I had already paid previous contractors who didn't know what they were doing. the technician made the repairs immediately and the system now appears to be working properly. The techinican was extremely professional and knowledgeable and made the entire process the best you could expect. I highly recommend Long Run Plumbing and will definitely use them in the future for all of my plumbing needs.